Terms and Conditions

1. General provisions

These terms govern your use of 1Red Casino and apply to every visitor and registered player. By accessing our website or creating an account, you agree to be bound by them in full. We may update individual sections from time to time to reflect changes in our services or applicable regulation, and continued use of the platform after any change constitutes acceptance of the revised terms.

2. Account and registration

You may hold one account only; duplicate accounts created by the same person, household or device may be closed and any associated bonuses forfeited. Registration requires accurate personal details, including your name, date of birth, email address and preferred currency, and you are responsible for keeping this information current. Access is limited to players who have reached the legal gambling age in their jurisdiction, which is 18 in the United Kingdom. For guidance on accessing your account securely, see our Login page.

3. Bonuses and wagering

Our welcome package matches 200% of a qualifying first deposit up to €9,300, plus 100 free spins, activated with the promotional code shown on our Bonuses page. Deposit bonus funds carry a 40x wagering requirement, while winnings from free spins carry a 30x requirement; slot wagers count 100% toward these requirements and table games count 5%. Maximum bet limits apply while wagering with bonus funds, and staking above the limit for a given promotion may void the bonus. Daily cashback is credited automatically and carries a 3x wagering requirement. Full terms for each individual promotion, including expiry and eligible games, are shown at the time the offer is claimed.

4. Deposits and withdrawals

Deposits start at €20 and are processed instantly across our supported payment methods, which include Visa and Mastercard cards, e-wallets, vouchers and select cryptocurrencies. Withdrawal requests start at €30, with a maximum of €5,000 per transaction, and are typically processed within 48 hours of approval. Deposited funds must be wagered before a withdrawal can be requested, in line with standard anti-money laundering practice. We reserve the right to request additional verification before releasing a withdrawal and to decline transactions that appear connected to fraudulent or abusive activity.

5. Verification (KYC)

Before your first withdrawal, we require identity verification through our secure document upload system. This includes a valid government-issued photo ID and recent proof of address, such as a utility bill or bank statement issued within the last three months, together with confirmation of the payment method used. Accepted file formats are JPG, PNG and PDF, each under 2MB. Verification requests are typically reviewed within 24 to 48 hours, and we may request further documentation where our checks require it.

6. Responsible gaming

We provide account-based tools including deposit limits, time-outs, reality checks and self-exclusion to help you keep your play within your own boundaries. These tools can be adjusted or activated at any time through your account settings or by contacting our support team. We encourage every player to treat gaming as entertainment and to use these controls proactively.

7. Intellectual property

All content on this website, including our logo, graphics, text, software and game presentations, is owned by or licensed to us and protected by copyright and trademark law. You may not copy, reproduce, distribute or otherwise exploit any part of this content for commercial purposes without our prior written consent. Game software and related intellectual property remain the property of our software providers and are made available to you solely for personal, non-commercial entertainment.

8. Limitation of liability

We take reasonable steps to keep our platform secure and available, but we do not guarantee uninterrupted or error-free access and are not liable for losses arising from technical faults, connectivity issues or events outside our reasonable control. To the extent permitted by law, our liability to you is limited to the funds held in your account, and we accept no responsibility for indirect or consequential losses connected to your use of the site.

9. Changes to these terms

We may revise these terms periodically to reflect operational, legal or regulatory changes. Material changes affecting your rights will be communicated through your account or shown on the website before they take effect, and your continued use of 1Red Casino after such changes are published constitutes acceptance of the updated terms.